Contact
Contact Us
We’d love to hear from you.
Whether you have a question about The Santa Mail Club™, need help with an order, or just want to get in touch, we’re here to help.
We do our best to respond as quickly as possible.
Need a hand?
Reach out if you need help with:
- your order
- updating your child’s details
- multiple child enrollments
- delivery questions
- anything else along the way
A little note from the North Pole
During busy seasonal periods, replies may take a little longer — especially when the elves are hard at work preparing for Christmas.
Thank you for your patience and for being part of the magic.
Shorter version
Contact Us
Questions? We’re here to help.
For all enquiries, please email:
We’ll get back to you as soon as we can.